Get In Touch

Following the latest Government advice, we have now taken the difficult decision for our staff to work from home with immediate effect.

In addition to the health and wellbeing of our staff, our priorities remain in providing clients and potential customers with the same high levels of service that you’ve always received.

For this reason, whilst the Third Sector Protect team are working from home, we would ask that you contact your existing Client Broker or Account Director on their mobile number below:

Customer Service

Contact Details
Jade Little – Client Service Director0191 440 8067
Jamie Herbert – Account Director0191 440 8063
Tracy Shaw – Client Broker0191 440 8052
Freddie Wilkinson – Charity Client Broker0191 440 8053
Liam Herrington – Client Broker0191 440 8071
Kayla Rodgerson – Client Broker0191 440 8068
Louise Hutchison – Account Director0191 440 8073

To report a new claim, please consult your existing policy and use the claims helpline numbers to report the incident directly. If you are unable to obtain this number or wish to discuss an on-going claim, please contact Phil or Marissa directly on the numbers below: 

Claims Department

Contact Details
Phil Lakey – Claims Director0191 440 8072
Marissa Lewins – Claims Broker0191 440 8056

New Business

Anyone within the Third Sector Protect team can help with new business enquiries. To discuss your enquiry in more detail, you can contact a team member directly, request a call back using the form below or simply Request a Quote and a member of staff will be in touch to discuss your needs in more detail.

You can also contact us via email at with enquiries to this address dealt with within 1 working day.

Working from Home / Temporary Closure of Your Premises

On the subject of working from home, if you are also considering this action or even looking into a temporary closure of your organisation, please let us know immediately (or your current broker if Third Sector Protect isn’t currently your broker of choice). This will allow us (them) to inform your insurers of this material fact and ensure that cover remains in force.

Thank you for your understanding during this difficult period.

Third Sector Protect
Lowreys Lane
Low Fell
Tyne & Wear

Office hours:
Monday – Friday 9am – 5pm

Request a callback

    Request a quote today and one of our expert team will call back at a time that suits you! (Mon-Fri: 9-5)

    *required field.

    It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.

    Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website,